Privacy Policy

Who we are

This website is operated by Roderick Haines trading as Rod Haines Consulting, a consulting business based in Cambridge UK (referred to as “we”, “us” or “our” in this policy). If you have any questions about this policy or how your data is handled, you can contact us at: privacy@haines.consulting

What information we collect

When you use the contact form on this website, we may collect:

  • Your name

  • Your email address

  • Any information you include in your message

  • The services you are interested in

We only collect information that is necessary to respond to your enquiry.

How we use your information

Your information is used solely to:

  • Respond to your enquiry

  • Communicate with you about your request

  • Consider whether there is an opportunity to work together

We do not use your information for marketing unless you specifically request this.

Legal basis for using your information

Under UK data protection law:

  • Legitimate interests - to respond to enquiries and provide information about services you have requested

  • In some cases, pre‑contractual steps if you are exploring working together

How your information is stored

Your form submission is processed through Squarespace and is typically:

  • Sent to our email inbox, and/or

  • Stored within Squarespace’s systems

Squarespace may process data outside the UK/EEA. They provide safeguards for this under their data processing agreements.

We take reasonable steps to protect your information and ensure it is handled securely.

How long we keep your information

We will only keep your information for as long as necessary to:

  • Respond to your enquiry

  • Follow up where appropriate

Typically, enquiry data is retained for up to 12 months, unless a longer period is necessary for legitimate business purposes.

Sharing your information

We do not sell, rent or share your personal information with third parties.

Your data may be processed by trusted service providers only where necessary to run this website, such as:

  • Squarespace (website hosting and form processing)

  • Our email provider

These providers only process data on our behalf.

Cookies and website data

This website uses only essential cookies.

These are small files that are necessary for the website to function properly, such as:

  • Security and fraud prevention

  • Ensuring forms work correctly

  • Basic site functionality

  • We also use Google reCAPTCHA to protect our contact forms from spam and abuse. This service helps distinguish between human users and automated bots and may involve the use of cookies and processing of technical data (such as browser and device information) for security purposes.

These cookies do not:

  • Track your activity across other websites

  • Collect analytics or marketing data

  • Identify you personally

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to how your data is used in certain circumstances

To exercise any of these rights, please contact us using the details above.

Complaints

If you have concerns about how your data is handled, you can also contact the UK regulator: Information Commissioner’s Office (ICO)‍ ‍https://ico.org.uk

Changes to this policy

This privacy policy may be updated from time to time. The latest version will be available on this page.